How Privacy Applies To Wallet Records
Our Privacy Policy covers details you enter during account creation, phone verification before account access, sign-in activity, device signals, support requests and payment references. When you choose DANA, OVO, GoPay or QRIS, we use the transaction reference and status needed to match your account activity, rather
-
1
than treating wallet data as open profile content. Bank transfer and virtual account records can include the bank rail used, such as BCA, BRI, Mandiri or BNI. We retain records for the period needed for account support, security checks and applicable legal duties. Access to the
-
2
service depends on local law, and our policy may be updated when our data practices change. You can ask us to explain a record, correct an account detail or clarify a retention period through the support path connected to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.